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How tk81 Handles Your Personal Information

When you open an account on tk81, we collect only what we need to run your account and process payments through bKash, Nagad and Rocket.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data any timeRegion and law dependent
tk81 How tk81 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Your account data on tk81 is handled with specific technical and procedural controls. SSL encryption covers all data in transit, including the moment you submit a deposit request through bKash or confirm a Rocket withdrawal. Account access is protected by OTP verification — each login to a new device triggers a one-time code sent to your registered number. We review data retention periods regularly and remove personal identifiers once the retention window closes. You can request a copy of your data or ask us to correct inaccurate details at any time through our support channels.

Encryption in Transit

All data exchanged between your device and tk81 — including bKash and Nagad payment confirmations — travels over SSL-encrypted connections at all times.

OTP Account Access

New device logins require a one-time code sent to your registered mobile number, preventing unauthorised access even if your password is compromised.

Data Retention Limits

We keep payment records — Nagad transfer references, Rocket confirmations — only for the period our financial obligations require, then remove personal identifiers.

Your Right to Access

You can request a copy of the personal data we hold, ask us to correct errors, or raise concerns via live chat or email. We respond once identity is verified.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, correct or remove information held on your account, our support team handles these requests directly. You can contact us through live chat inside the tk81 lobby, by email, or through the in-app help section on your mobile device. We aim to acknowledge privacy requests within a reasonable period and respond fully once identity verification is complete.

Live Chat Open the chat icon inside the tk81 lobby at any time. Confirm your registered mobile wallet number so our team can locate your account securely.
Email Support Send your privacy request to our support email. Include your account username and the wallet type — bKash, Nagad or Rocket — linked to your account.
In-App Help On mobile, navigate to your account section and tap Help. Submit a privacy query directly from there without leaving the tk81 app environment.

Common Questions About Your Data on tk81

Below are the questions we hear most often about how tk81 collects, stores and handles personal data. If your question is not covered here, reach our support team through live chat or the in-app help section.

We collect your name, contact details and the mobile wallet number — bKash, Nagad or Rocket — you register. We also log device and session data to secure your account access.

No. We record transaction references to verify that a payment cleared, but we never store your wallet PIN, bank password or full wallet credentials at any point.

Only authorised tk81 staff and the payment processors needed to complete your bKash, Nagad or Rocket transaction. We do not sell or share your data with advertisers.

We retain payment and identity records for the period our financial obligations require under applicable law. After that window, personal identifiers are removed from our systems.

Contact us via live chat in the lobby or send an email with your account username and registered wallet type. We respond fully once we have verified your identity.

Yes. Access to tk81 and the data rights described in this policy depend on your local law and eligible region. Check what applies in Bangladesh before using the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.